{
  "schemaVersion": "primearch.agent-view-publication.v2",
  "publicationState": "PUBLISHED_GOVERNED",
  "semanticAuthority": "Prime Arch Ontology Workbench",
  "viewType": {
    "code": "KRM",
    "name": "Kundresemodell",
    "globalId": "PA_VT_0044",
    "cabStatus": "Approved",
    "classification": {
      "dimension": {
        "code": "K",
        "nameSv": "Kund"
      },
      "level": "N4",
      "descriptionAspect": "Komposition",
      "detailGrade": "Modell"
    }
  },
  "primaryQuestion": {
    "globalId": "CUSTOMER_KRM_QUESTION_V1",
    "textSv": "Vilka steg ingår i den valda kundresan?",
    "status": "Approved"
  },
  "metaobjects": [
    {
      "code": "K31",
      "globalId": "PA_MO_0021",
      "name": "Kundresa",
      "nameSv": "Kundresa",
      "level": "N3",
      "status": "Approved",
      "ontologySet": "E",
      "definitionSv": "Samling av interaktioner som görs med erbjudande verksamhet",
      "definitionEn": null,
      "clarificationSv": "Kundresan utgör de olika kontakttillfällen som inträffar på vägen. Vanligtvis sker inte ett köp vid ett och samma tillfälle. Kundresan handlar om mer än att bara bli kund eller att genomföra ett köp. Den sträcker sig över flera stadier, från medvetenhet till förespråkande. Kundresor beskrivs alltid från kundens perspektiv.",
      "humanUrl": "/metaobjekt/k31-kundresa/",
      "humanDescriptionStatus": "LEGACY_REFERENCE_NOT_NORMATIVE",
      "dimension_code": "K",
      "dimension_name_sv": "Kund",
      "dimension_color_hex": "#80C30A",
      "dimension_color_rgb": "128,195,10",
      "dimension_recommended_text_color": "#000000",
      "dimension_text_contrast_ratio": 9.73,
      "presentation_status": "governed"
    },
    {
      "code": "K41",
      "globalId": "PA_MO_0017",
      "name": "Kundresesteg",
      "nameSv": "Kundresesteg",
      "level": "N4",
      "status": "Approved",
      "ontologySet": "E",
      "definitionSv": "Avgränsad interaktion som görs med erbjudande verksamhet",
      "definitionEn": null,
      "clarificationSv": "Kundresesteget är ett steg i kundresan (en delmängd) och interaktionen kan ske via olika kanaler.",
      "humanUrl": "/metaobjekt/k41-kundresesteg/",
      "humanDescriptionStatus": "LEGACY_REFERENCE_NOT_NORMATIVE",
      "dimension_code": "K",
      "dimension_name_sv": "Kund",
      "dimension_color_hex": "#80C30A",
      "dimension_color_rgb": "128,195,10",
      "dimension_recommended_text_color": "#000000",
      "dimension_text_contrast_ratio": 9.73,
      "presentation_status": "governed"
    }
  ],
  "relations": [
    {
      "globalId": "PA_RL_0501",
      "fromGlobalId": "PA_MO_0017",
      "relationTypeGlobalId": "PA_RT_0096",
      "toGlobalId": "PA_MO_0021",
      "label": "K41 ingår i K31",
      "status": "active",
      "guidance": null
    }
  ],
  "relationSemantics": "Governed type-level allowed relation rules, not instance links. Do not infer extra edges from layout or names.",
  "humanSurface": {
    "canonicalUrl": "/vytyper/krm/",
    "linkStatus": "BUILD_VERIFIED"
  },
  "governance": {
    "decisionRecordId": "CABR_CUSTOMER_COMPOSITION_AND_FLOW_INTERACTION_20261006_005",
    "holdCount": 0,
    "familyImplementationStatus": "materialized_in_ow"
  },
  "provenance": {
    "source": "Oasis CUSTOMER_ORGANIZATION_RENDERING_READBACK.json",
    "readbackSha256": "b43eaa5663b89cd73eb17fc7fa60d5934c8574535b63ce7b738409455756b496",
    "decision_package_sha256": "f80dd0844e122a479018872814b0289e1e36b189f731af2765f57558f0bbd9e3",
    "decision_record_id": "CABR_CUSTOMER_COMPOSITION_AND_FLOW_INTERACTION_20261006_005",
    "prior_served_readback_sha256": "db99c96609a0756c7be9161afb1ecc9373b9dfbf83f14dafc36b4673c6f94d71",
    "publicationAuthorization": "Patrik, 2026-10-09: publicera och sätt Grace i arbete",
    "presentationReferenceSha256": "41fe0b0f3f51ff263112196a93cfe72f25eb5e9aed421c57d5dbc825ff36f288"
  },
  "publicationConstraints": {
    "humanGraphicsRequiredForAgentPublication": false,
    "scope": "Seven approved composition/flow interaction views only. Legacy Customer Map, K23, persona/responsibility and duplicate event rules excluded."
  }
}